Gotv Packages, Prices, channels, self-service and Customer Care [UPDATED]

Gotv Packages, prices and channels

In this article, we are going to look at GOtv Packages, Gotv Mpesa Paybill number, prices, customer care, and the GOtv self-service portal.

Gotv is owned by multichoice which is one of the biggest entertainment companies in the world. It is the more affordable sibling of Dstv.

Gotv packages are designed to meet the needs of various homesteads and the dispensable budget of different people. Either way, the packages are designed to deliver the best levels of entertainment at a budget.

How To make your fastest Ksh. 1 million in less than 5 months

Gotv packages offered in 2020

Here are the different packages offered by Gotv in Kenya.

Gotv Max Ksh.999 | GOtv Packages

gotv packages

This is the biggest package offered by Gotv presently. With this package, you get over 65 world-class channels for you and your whole family.

Learn more about Gotv max Here

Local Channels Children Music Religion News & Commerce Entertainment & Movies Audio
eTV Africa Nickelodeon MTV Base Faith BN BBC World News Iroko Music Classic FM
Inooro TV Disney Junior AFRO Music English Islam Channel CNN international Go Channel
KBC TV JimJam Emmanuel TV Al Jazeera CBS Reality
NTV Iroko Plus
Citizen TV ROK2
 KTN M-Net Movies Zone
K24 TV Eva+
KTN News Telemundo
ROK 3
E! Entertainment TV
FOX
Africa Magic
TVC Entertainment
Star Life
B4U Movies
Maisha Magic East
Zee World
BET international
Sony Max
Maish Magic Bongo

Gotv Plus Ksh. 749 | GOtv Packages

Gotv Packages, Prices, channels, self-service and Customer Care [UPDATED]

Gotv plus is the second gotv package that offers unlimited digital entertainment.  With this gotv package, you enjoy over 56 top quality local and international channels. Learn more about Gotv plus Here

Sport Local Channels Children Music Religion News & Commerce Entertainment & Movies Audio
SuperSport Blitz eTV Africa Nickelodeon MTV Base Faith BN BBC World News Iroko Music Classic FM
SuperSport Select1 Inooro TV Disney Junior AFRO Music English Islam Channel CNN international Go Channel
SuperSport Select 2 KBC TV JimJam Emmanuel TV Al Jazeera M-Net Movies Zone
SuperSport Select  3 NTV Eva+
Citizen TV Telemundo
 KTN ROK 3
K24 TV E! Entertainment TV
KTN News FOX life
Africa Magic
B4U Movies
Maisha Magic East
Zee World
Maish Magic Bongo

Gotv Value Ksh. 499 | GOtv Packages

Gotv Value is designed for the average Kenyan homestead that does not earn much but needs good entertainment. This offer is available after the initial one month subscription period.

Learn more about Gotv Value Here

Sports Local Channels Children Music Religion News and Commerce Audio
SuperSport Blitz eTV Africa Nickelodeon AFRO Music English Faith BN Al Jazeera Classic FM
SuperSport Select 1 Inooro TV Disney Junior Islam Channel BBC World News
KBC TV JimJam Emmanuel TV
NTV
Citizen TV
 KTN
K24 TV
KTN News

Gotv Lite (Monthly) KES260 | GOtv Packages

This is the most affordable gotv package but with it comes limited entertainment.

However, subscribers get to enjoy all the local channels and additional entertainment channels.

Learn more about gotv lite here

Entertainment & Movies Sports Local Channels Children Music Religion News and Commerce Audio
Maish Magic SuperSport Blitz eTV Africa Jimjam AFRO Music English Faith BN Al Jazeera Classic FM
Inooro TV Islam Channel
KBC TV Emmanuel TV
NTV
Citizen TV
 KTN
K24 TV
KTN News

Gotv Lite (Quarterly) Ksh. 590 | GOtv Packages

gotv packages

Gotv lite quarterly is a package that allows you to pay for your subscription fee every 3 months. The package offers the same channels as those offered in the gotv lite (monthly) package.

Learn more about gotv Lite (Quarterly)

Entertainment & Movies Sports Local Channels Children Music Religion News and Commerce Audio
Maish Magic SuperSport Blitz eTV Africa Jimjam AFRO Music English Faith BN Al Jazeera Classic FM
Inooro TV Islam Channel
KBC TV Emmanuel TV
NTV
Citizen TV
 KTN
K24 TV
KTN News

Gotv Lite (Annual) Ksh. 1500

gotv packages

If you are the type of people who love to clear the annual bill, then you can opt for the gotv lite annual package.

For this package, you pay Ksh 1500 and enjoy your subscription for the whole year without interruptions.

Learn more about gotv lite annual package

Entertainment & Movies Sports Local Channels Children Music Religion News and Commerce Audio
Maish Magic SuperSport Blitz eTV Africa Jimjam AFRO Music English Faith BN Al Jazeera Classic FM
Inooro TV Islam Channel
KBC TV Emmanuel TV
NTV
Citizen TV
 KTN
K24 TV
KTV News

You can also see this video if you want to learn how to install Gotv.

How to reactivate your GOtv Decoder

As a rule of thumb, you should always pay for your GOtv package in time. This way, your GOtv decoder reactivates automatically and continues to stream for that month without any problem.

However, if you are late to pay for your GOtv package, the decoder fails to reactivate automatically and fails to stream.

How to apply for Tala mobile loans instantly

There is no reason to worry if this happens to you as you can follow these steps to reactivate your decoder.

  • 1st Step: Send an SMS with the word “Reset” to 22688 and wait for the response from GOtv Kenya.
  • 2nd Step: Dail *423# from your phone and follow all the prompts to reset your decoder. Always make sure that your decoder is powered on while conducting these procedures.
  • 3rd Step: You can also activate your GOtv decoder online by visiting the GOtv Kenya website. Login using your mobile number or surname and use the IUC number on your decoder as the password. Ones you are logged in go to “clear your error” select “E16” and click on ‘Reset device now’.

How to pay for GOtv packages

There are various options that you can use to pay for your GOtv packages. Automatically, the more channels you access the more you pay.

The beauty of GOtv is that you can pay for your subscription using various payment methods that they have provided.

How to get instant business loans from STAWI LOAN app

Some of the payment options include Airtel Money (business name: GOtv), M-Pesa (Business No: 423655), craft silicon, local banks, Pesapal, and Visa card.

How to pay using GOtv Paybill number

To pay for Gotv packages using M-Pesa, use the following process and make sure you enter the Gotv paybill number correctly.

  • Go to M-Pesa Options
  • Select Lipa Na M-Pesa
  • Paybill option (enter GOtv Paybill No: 423655)
  • Enter Account Number (use IUC number on your decoder as your account number)
  • Enter amount depending on the package you are paying for
  • Put your M-Pesa PIN and finish the transaction
  • Wait for confirmation messages from M-Pesa and multichoice

What is GOtv Eazy Self Service

GOtv Kenya Self service is a portal that helps you to manage your GOtv account online by clearing GOtv error codes, payments, & upgrading your package.

Download Zenka Loan app today and Apply for instant Loans

In a move to better their services, GOtv Kenya provided an online platform called “Easy Self Service” where subscribers can access to fulfill a number of things regarding their subscription.

From the platform, subscribers are able to downgrade or upgrade their subscription, discover the closest GOtv dealer, clear various code errors and so much more.

This platform can be accessed by subscribers from any part of the country so long as they have access to the internet.

This option gives Kenyans the ability to manage their subscriptions easily and dealing with some of the problems effortlessly.

How to Downgrade or upgrade GOtv decoder

As a GOtv Kenya subscriber, you are not tied or limited to the first package that you choose.

How to apply and Qualify for Branch Mobile loans

You can easily upgrade or degrade your subscription depending on your preferences. If you want to upgrade your package to GOtv plus you can call the GOtv customer care and request for an upgrade.

The other option is to SMS ‘UPGRADE IUC NUMBER’ to 22688.

How to clear GOtv Error E-16

Clearing errors is not something anybody enjoys doing. However, Gotv has made it incredibly easy and fast to clear errors in Gotv decoders.

Error E-16 which is the most common error is actually a very simple issue that is easily resolved.

You do not have a reason to be worried if you get an error. I am going to show you how to clear these errors in an instant. Error E-16 is because of an issue with your signal reception.

E-16 is not a problem related to payment of your package. therefore if you get this error,  you should troubleshoot for any problem that could be affecting your signal reception.

To clear the error, you should check your aerial and adjust it to enhance your signal reception.

Still, after converting your decoder to FTA, you may get an error message like this (E016-0 – Service is currently scrambled).

To clear this message and continue enjoying your free to air channels, you should SMS the word ‘RESET’ space ‘IUC NUMBER’ to 22688.

For example, if your IUC NUMBER is 1203567 then you should send an SMS that reads like this: RESET 1203567 to 22688.

How to troubleshoot your Decoder

Sometimes you may not have an idea of what is affecting your decoder. If you get errors and are not sure why the error occurred, you should troubleshoot your decoder as follows. These methods should help you clear errors: E16, E30, and E17.

STARTIMES KENYA packages, bouquets channels, and prices

You can clear the error by resetting your decoder:

  • Send a message with your IUC number to 22688. Eg “RESET2016807865
  • The second method you can use to clear errors is through USSD: Dial *423# on your phone and select GOtv service option. Select the Reset option and follow the prompts.
  • Easy self-service is the easiest and most effective way of clearing error codes on your decoder. Simply log in to your self-service portal using your IUC number and phone number to clear errors.
  • If nothing works, for you, make sure you call customer care and inform them about your problem.

You can also see this video to see how you should clear different types of errors

How to Find GOtv Installers in Kenya

If you are new to gotv, it is wise to get a guiding hand when setting up your decoder and areal to avoid common mistakes. Still, as a gotv subscriber, there are some technical issues that may be beyond your ability.

For this reason, eazy gotv Kenya self-service helps you to find gotv installers who are near you. Visit the self-service portal and find a gotv installer near you.

How to contact GOtv customer care

In case of any problems with your subscription or any other issue, you can always contact Gotv customer care. Below are their contact details:

Contact |  0711 066 555/ 020 423 6555

Website | kenya.gotvafrica.com/Get-GOtv

LEAVE A REPLY

Please enter your comment!
Please enter your name here